Founded in 1999, Dexcom, Inc. (NASDAQ: DXCM), develops and markets Continuous Glucose Monitoring (CGM) systems for ambulatory use by people with diabetes and by healthcare providers for the treatment of people with diabetes. The company is the leader in transforming diabetes care and management by providing CGM technology to help patients and healthcare professionals better manage diabetes. Since the company’s inception, Dexcom has focused on better outcomes for patients, caregivers, and clinicians by delivering solutions that are best in class - while empowering the community to take control of diabetes. Dexcom reported full-year 2022 revenues of $2.9B, a growth of 18% over 2021. Headquartered in San Diego, California, with additional offices in the Americas, Europe, and Asia Pacific, the company employs over 8,000 people worldwide.
Meet the team:
Dexcom Canada is seeking an administrative assistant to join our Canadian Inside Sales and Customer Operations Team. This team is accountable for ensuring an excellent customer experience, right from a prospects time of interest through to being a tenured customer. This position will support the team in ensuring critical information is received, entered accurately into our customer database, and distributed properly. This position also plays a vital role in ensuring adequate documentation is maintained.
Where you come in:
Process incoming documents via fax and email
Enter new persons and organizations into a customer database, and maintain existing accounts
Perform simple reporting and utilize reports to track tasks to completion
Support for Inside Sales and Customer Service with order management tasks in our CRM system
Call clients to obtain information necessary for Dexcom funding approvals
Be willing and able to perform duties and assignments as required by department
What makes you successful:
You have strong organizational skills and a drive to get things done
You have an eye for detail and always ensure things are done correctly and accurately
You are comfortable working in Microsoft Office and have experience in SalesForce or a similar CRM platform
Must have a high school degree or general education degree (GED)
You must be able to communicate effectively in English. French language skills would be helpful
What you’ll get:
A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community .
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
0-5%
Experience and Education Requirements:
Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent.
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.
