Over 900,000 passengers rely on Coast Mountain Bus Company every day to get them to work, school and all of the activities that make life on the Lower Mainland so rich and exciting. Our more than 5,400 dedicated employees keep the buses, the people and in so many ways the vibrant pace of this city moving.
Responsibilities
The primary responsibility of the Transit Operator is to ensure a safe and pleasant riding experience for all customers. Customer service is a large part of the Transit Operator’s daily activities. Transit Operators monitor their customers and other motorists, while exercising a great deal of tact and diplomacy when dealing with all customers.
CMBC Transit Operators are responsible for the safe operation of CMBC Transit Vehicles under all weather and traffic conditions. CMBC Transit Vehicles follow a set schedule and Transit Operators strive to follow schedule guidelines, sometimes under challenging circumstances.
Transit Operators work alone without direct supervision, which requires a great deal of individual autonomy and responsibility. However, CMBC Employees work as a team to support each other. Transit Operators maintain radio communications with dispatch and buses are equipped with Automatic Vehicle Location Systems.
As a Conventional Transit Operator, you will be expected to drive a variety of vehicles with routes that take you all over the city. Operators will be working directly with the public and dealing with the daily challenges of the job in an independent work environment.
Qualifications
Must be a Canadian citizen or a Permanent Resident.
Must hold a minimum of a class 5 BC Driver’s Licence or Canadian equivalent.
Must be able to obtain a minimum of a class two (2) BC Commercial Learner’s Driver’s Licence (BCDL) with the air brake endorsement. The Learner’s Licence must be valid for at least six (6) months past the date of application.
No more than one (1) violation in the past three (3) years. Maximum points on the one (1) violation can be no more than three (3) points. No roadside suspensions or driving prohibitions in the past five (5) years.
No more than one (1) at fault accident in the past three (3) years.
Sufficient command of the English language (understanding, reading, writing, speaking) for communicating effectively with transit users.
Able to demonstrate strong interpersonal skills; experience in providing customer service; responding to and meeting the needs of the public.
Ability to provide a minimum of two (2) employer references. One (1) reference must be from the current employer. These references must be in a supervisory capacity.
Ability to work any type of shift at any CMBC depot.
All applicants are subject to a Criminal Record and Vulnerable Sector Search.
Other Information
***If your BC license is issued for less than 5 years as per your ICBC Driving Abstract and you have HELD a previous license from another province or country before you obtained your BC Licence, you will be required to provide us with your previous driving record from that Province or Country (driving abstract and insurance claims summary) to ensure you meet the minimum driving requirements.***
All applicants must possess basic computer skills, including the ability to access and navigate the internet.
Please ensure that you submit a single application, and refrain from submitting duplicates, as any redundant applications will be excluded.
Other Information
Recruitment Process: An applicant will be required to demonstrate their suitability for this position by meeting the minimum level of qualifications and experience in order to be invited into the selection process. A standard interview format will be used including general, scenario and behavioural descriptive interview questions.
Work Schedule
37.5 hours per week.
Rate of Pay
The starting wage for this position is $27.43 to a maximum of $39.19
How to Apply
Please click the 'Apply' button at the top right corner of the page or go to http://www.translink.ca/careers to apply for this position and view instructions on the process.
INSTRUCTIONS: Please save your (1) cover letter, and your (2) resume as one pdf document prior to uploading your application on-line.
Please note that only those shortlisted will be contacted.
Having trouble applying? Please view the System Requirements & FAQ's by going to http://www.translink.ca/careers.
Equal Employment Opportunity
Coast Mountain Bus Company is an equal opportunity employer.
Please note that this posting will close on March 24th 2024
Thank you for your interest in the Transit Operator role. Due to a high volume of applications received, the processing time may be longer than usual. We appreciate your patience during this time.
As part of the application process, all applicants will receive a link to mandatory screening questions. Completion of these questions is necessary to progress in the recruitment process. Additional, shortlisted candidate will be invited to attend a virtual information session where information about the position will be provided.
Please be advised that only shortlisted candidates will be contacted and invited to participate in a hiring event on Saturday, April 13th, 2024, and if they proceed to next steps, they will be invited to attend a second hiring event on Saturday May 4th, 2024.
